Shipping policy
Processing Time
Original artworks require a processing time of up to 2 working days to ensure it is packaged with the utmost care and attention for protection during transit as well as making arrangements for shipping.
Limited edition prints require up to 4 working days to apply hand embellishment on limited edition print (if this is a feature on your ordered print) as well as careful handling and packaging in preparation before shipment. This production time allows me to prepare and quality check the entire process myself to give my customers the high standard quality I put into my artwork.
Shipping
Please ensure that the shipping address provided during checkout is accurate and up-to-date. I do not hold responsibility for packages delivered to incorrect addresses provided by the customer.
Original Artwork:
Original artwork with has free shipping via courier service anywhere in Mainland UK. This will include tracking as well as being covered by insurance. International customers must enquire directly for a custom shipping quote.
Fine Art Prints:
Shipping is free for customers in UK for art prints. International shipping is offered to select countries. International shipping rates for prints are at a flat rate depending on the destination which will be displayed at checkout before completing your purchase. Please note that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the recipient.
All products are shipped from the UK.
Tracking
Once your order has been shipped, you will receive an email confirmation with tracking information to monitor the status of your delivery. Tracking information is provided with every order.
Shipping Times
Delivery times vary depending on the shipping destination. Once your order has been processed and shipped, estimated delivery times will be provided based on your location. Estimated delivery times are listed below. Please be aware this are estimates only and I have no control over unforeseen external factors such as strikes/postal backlogs etc.
Damaged Shipment
In the rare event that your purchase arrives damaged, please contact me immediately with photographs of the damaged item and packaging. I will work with you to resolve the issue and arrange for a replacement or refund.